Privacy Policy

We may collect account details you provide, such as your name, email address, profile preferences, and authentication provider identifiers. When you use Kouka, we may also process scans, searches, saved products, shopping lists, contribution drafts, device information, diagnostics, and general app activity.

If you submit a product contribution, we process the product information and images you choose to send for review. Camera access is used to scan barcodes or capture product information only when you initiate those features.

We use information to provide and secure Kouka, identify products, personalize your experience, maintain shopping and saved-product features, review contributions, communicate service messages, diagnose problems, prevent abuse, and improve catalog quality and app performance.

We may share limited information with service providers that host, secure, analyze, or support Kouka, subject to appropriate safeguards. We may also disclose information when required by law, to protect people or the service, or as part of a business reorganization. We do not sell personal information.

Approved product facts and non-personal catalog contributions may become part of Kouka's shared product catalog. We separate public product information from your private account data. Do not submit images or text containing personal or confidential information.

We retain information only as long as reasonably needed for the purposes described here, to meet legal obligations, and to resolve disputes. We use technical and organizational safeguards designed to protect information, but no online system can guarantee absolute security.

You may update certain profile and preference information in the app. Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. Contact us to make a request; we may need to verify your identity.

If you are signed in, you can permanently delete your Kouka account from Profile → Account settings → Delete account. The app requires you to type DELETE to confirm. You may also contact [email protected] if you cannot access the app.

Account deletion removes your name, email, password, connected sign-ins, profile image, preferences, push-notification registrations, saved products, shopping lists, notifications, and reward records. It deletes or de-identifies account-linked activity, including scans. Submitted product contributions remain in the catalog and moderation history for provenance, but they are reassigned to an Anonymous contributor without your identity or points.

Account deletion cannot be undone. Limited residual copies may remain temporarily in restricted disaster-recovery backups until those backups expire under our retention process. Device-local data, such as unsent contribution drafts, remains on that device until you delete it in the app, clear the app's storage, or uninstall the app.

Kouka is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and remove it where appropriate.

Information may be processed in countries other than your own, where privacy laws may differ. We will post updates to this policy here and change the effective date when material changes are made.

Questions or privacy requests can be sent to [email protected].